For those keeping track, I've now been on hold for 30 minutes waiting for @Alamo to pick up the phone and let me cancel my reservation. Why?
Wonder whether the social media team at @alamocares will get to canceling my car rental before someone at @Alamo even gets me off hold?
@alamocares A message has been sent. It's unfathomable that I should have to be on hold for nearly 25 minutes in this Internet age.
Hold time trying to cancel tomorrow's @Alamo car rental has now topped 15 minutes, for something that should take seconds online. Why?
- For those keeping track, I've now been on hold for 30 minutes waiting for @Alamo to pick up the phone and let me cancel my reservation. Why?
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